Your privacy is important to us. This Privacy Policy explains how PsyGuard.AI ("we," "our," or "us") collects, uses, and protects your information when you use our suite of products including Virtual Focus Groups (web platform), PsyGuard AI: Business (mobile app), and PsyGuard AI: Social (mobile app).
Important: PsyGuard.AI provides psychological intelligence tools for market research and relationship understanding. Our Virtual Focus Groups product is designed for qualitative research with synthetic participants. Our mobile apps help users understand communication patterns and improve relationships. We are not a clinical service, do not provide medical or psychological diagnoses, and are not licensed mental health professionals. All analyses are educational and speculative in nature.
1. Our Product Suite
PsyGuard.AI offers multiple products:
- Virtual Focus Groups: AI-powered market research platform for conducting qualitative studies with synthetic participants. Provides insights reports based on user-designed studies.
- PsyGuard AI: Business: Mobile app for professional relationship intelligence and team dynamics understanding.
- PsyGuard AI: Social: Mobile app for personal relationship insights with family, friends, and romantic partners.
All products use advanced AI to provide psychological insights with 80%+ emotional accuracy, validated by chartered psychologists.
2. Information We Collect
We collect minimal information necessary to provide our services:
- Account Information: Email address and encrypted password for account creation across all products
- Virtual Focus Groups Data: Study designs, participant demographics, discussion guides, and generated insights reports
- Mobile App Profile Data: Information you voluntarily provide about personal and professional relationships
- Usage Data: Platform interactions, features used, and session information
- Device Information: Device type, operating system version, and unique device identifiers
- Payment Information: Billing details processed securely through Stripe for Virtual Focus Groups subscriptions
3. How We Use Your Information
We use your information to:
- Virtual Focus Groups: Generate synthetic participant responses, create insights reports, and deliver market research results
- Mobile Apps: Process relationship data for psychological insights and communication guidance
- All Products: Authenticate accounts, process payments, respond to support inquiries, and improve user experience
- Process data through third-party AI services (OpenAI, Groq) for analysis generation
- Comply with legal obligations and protect our rights
4. User Responsibility
Important clarifications about data responsibility:
- Virtual Focus Groups: Users design studies and are responsible for how they use research insights
- Mobile Apps: Users are solely responsible for accuracy of information they input about others
- We do not verify, fact-check, or endorse accuracy of user-provided information
- All analyses are speculative and educational, not diagnostic or factual claims
- Users bear full responsibility for sharing or publishing any content outside our platform
5. Third-Party Services
We work with trusted third-party providers:
- AI Partners: OpenAI and Groq process data to generate insights across all products
- Payment Processing: Stripe handles all payment transactions for Virtual Focus Groups subscriptions
- Cloud Infrastructure: Secure hosting providers for data storage and platform operations
- Our Role: We facilitate data processing but do not create psychological analyses ourselves
- Their Privacy: Third-party services have their own privacy policies and data practices
6. Data Storage and Security
We implement industry-standard security measures:
- Encryption: All data encrypted in transit and at rest across all products
- Virtual Focus Groups: Study data and reports stored securely with access controls
- Mobile Apps: Profile data encrypted and stored privately like personal journals
- Secure cloud infrastructure with regular security audits
- Multi-factor authentication available for account protection
- Regular data backups and disaster recovery procedures
7. Information Sharing
We do not sell, trade, or rent your personal information:
- Virtual Focus Groups: Study data and reports remain private to your account unless you share them
- Mobile Apps: Profile data remains private unless you explicitly choose to share
- We are not liable for information you share or publish outside our platform
- We may share information only with your consent, for legal compliance, or to protect our rights
- Payment information shared only with Stripe for transaction processing
8. Educational and Non-Clinical Nature
All analyses across our products are educational and speculative:
- Virtual Focus Groups: Market research insights are analytical, not clinical assessments
- Mobile Apps: Relationship insights are educational, not psychological diagnoses
- We are not licensed mental health professionals and do not offer clinical services
- Analyses use speculative language rather than definitive claims
- Content serves research, relationship improvement, and communication understanding only
- For mental health concerns, consult qualified professionals
9. Your Rights and Choices
You have the right to:
- Access: View and download your data across all products
- Correction: Update or correct your information at any time
- Deletion: Request deletion of your account and associated data
- Data Portability: Export your Virtual Focus Groups studies and reports
- Mobile App Management: View and manage profiles within the apps
- Privacy Control: Control who can access your information
- Subscription Management: Cancel Virtual Focus Groups subscriptions at any time
10. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting support.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. GDPR Compliance (European Users)
For users in the European Economic Area, we comply with GDPR requirements including:
- Lawful basis for data processing (legitimate interest for relationship intelligence)
- Data protection rights and user control
- Data breach notifications within required timeframes
- Privacy by design principles in platform architecture
13. CCPA Compliance (California Users)
California residents have additional rights under the CCPA:
- Right to know what personal information is collected and how it's used
- Right to delete personal information (subject to legal retention requirements)
- Right to opt-out of sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
14. Children's Privacy
PsyGuard.AI is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover such information has been collected, we will promptly delete it.
15. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of material changes through the app or email. Your continued use of the app after changes constitutes acceptance of the updated policy.
16. Contact Us